Benefits of Outsourcing
- 40%-60% Cost Savings
- Extended Service Hours means round-the clock processing – 24x7. The extended team could be used to either complement or enhance your existing workforce by being placed onsite
- Efficient Handling of Volume Peaks
- Continual Process Improvement through Six-Sigma™
Six Sigma™ in LSSI BPO
- Improve your processes while migrating
- Make your process performance measurable
- Continually improve your process
- Control your processes through Dash Boards
Process Cost Reduction Analysis
PCRA is a strategic service engagement that analyzes current business processes and identifies candidates suitable for cost reduction through outsourced business process management.
How We Do This
- Process redesign: Designing the adapted process through rigorous process map analysis and removal of non value added steps while ensuring compliance and data source
- Failure Modes and Effects Analysis (FMEA): Identification of potential failure modes (risks) in the adapted process; risk mitigation of adapted process through mistake proofing and adding process controls
- Baselining: Measurement of the pre-transition performance and benchmarking to set performanace standards for the adapted process
How You Benefit
- Business Process Improvement
- Risk Mitigation